Artsume Pro for organizations

Every organization on Artsume starts free, with everything you need to post programs and review applications. Artsume Pro for organizations is the one paid plan. Entry fees and promotions are billed separately from the plan, and both are covered below.

For the actual prices, see the pricing page. Every number lives there, so nothing drifts.

Free, and Artsume Pro

Starting is free, and it is useful on its own. Without a plan you build your full organization profile, post programs, receive and review applications, invite your team, keep records on your artists with lists and tags, build application forms and reuse them, and connect Stripe to collect entry fees. Nothing expires and there is no trial clock.

Artsume Pro for organizations includes everything that is free, then opens the features below. Inside your organization's workspace the plan reads Artsume Pro.

What Artsume Pro for organizations opens

Without the plan, each of these shows a lock with a one-line prompt to upgrade. Here is the full list, grouped by where it lives.

Finding artists

• Recommended artists: for each public program, the artists whose profiles suit it and who have not applied. You choose who to invite. See Creating programs.
• Invitations across Artsume: invite artists you find anywhere on Artsume, not only the people already in Your artists.

Reading applications

• Applicant fit: how well each applicant matches the criteria of your program, with a written summary, and a filter that puts the best fits first. See Reviewing applications.

Review

• Advanced reviews: the two-round jury pipeline, the Lead decides option, the Score 0–100 and Rubric scoring methods, blind review, reviewer pools, and automatic assignment. Free organizations keep solo and panel review, recommendation scoring, and manual assignment, which is a working setup on its own.
• Decision letter templates: your own accept, waitlist, and decline letters, saved once and reused. Decisions themselves are free, and so is releasing them in bulk.

Reporting

• Analytics dashboard: the whole of Reporting, its seven tabs and its report builder.
• Audience insights: the Audience tab's demographic and credential breakdowns.

Your artists

• Smart lists: rule-based lists that keep themselves current. Manual lists and tags stay free.
• Bulk operations: acting on a whole selection at once.
• List export: exporting a list you built and named. This is the product's one export of other people's data, and it lives inside a list.
• Broadcast messaging: a private message to a group you build. Announcements to everyone who follows you stay free. See Send to many.
• Intelligence: three written reads in Your artists. The contact overview describes one person on their record. The roster summary describes the shape of your whole list. Ask takes a plain question about your artists and returns the matching people.

Promotions

• One included promotion each paid year: every yearly payment adds one promotion that you use on a program with no extra payment.
• Half price on additional promotions: each promotion that you buy while on the plan costs half of the standard price.

See Promote a program for what a promotion delivers.

Billing and renewals

Your plan lives in Settings → Billing, and only owners and admins can change it.

To upgrade:

1. Open Settings, then choose Billing.
2. Read the yearly price and the purchase terms in the panel. The plan has one price, paid once a year.
3. Select Get Artsume Pro. Stripe's secure checkout takes your payment details.
4. Once payment completes, Artsume Pro is on for your whole team.

Four facts apply to every plan payment:

• The plan renews every year at the price shown, until you stop the renewal.
• You can stop the renewal at any time. Manage billing opens the Stripe portal, where you update your payment method, view invoices, or cancel. If you cancel, your team keeps Artsume Pro until the year you paid for ends, then returns to the free tools.
• Payments are non-refundable. A cancellation stops the next renewal. It does not return the payment for the current year.
• Tax is added where it applies. Prices are shown before tax.

Some organizations have Artsume Pro granted directly by Artsume. Billing says so, and there is no card to manage. A plan that Artsume grants without a payment includes no promotion.

Included promotions

Each yearly payment for Artsume Pro for organizations adds one included promotion to your organization. Settings → Billing shows how many you have, and the promotions you have run.

• An included promotion does not expire. One that you do not use carries forward to the next year.
• You need an active Artsume Pro plan to use one. If your plan ends, the included promotions stay on your organization, and you can use them again after you renew.
• An included promotion belongs to the organization, not to the person who paid. A change of staff does not move it.
• An included promotion has no cash value. It cannot be refunded, transferred or exchanged.

To use one, open the program and choose Promote. See Promote a program.

If a payment is disputed

If a charge looks wrong, write to support before you contact your bank. Most problems are faster to solve that way.

When a bank opens a dispute (a chargeback) on a payment to Artsume, these things happen while the dispute is open:

• Artsume Pro is paused for your organization, and Billing says so.
• A promotion that the disputed payment paid for ends.
• An included promotion that you have not used is on hold.
• Your organization cannot buy a plan or a promotion.

What happens next depends on how the dispute closes:

• The bank returns the money to you. The plan and the promotion stay ended, and the amount stays owed to Artsume.
• The bank decides for Artsume. The plan returns, and so does the included promotion that was on hold. A promotion that ended does not start again by itself. Write to support to restart it.

Artsume does not charge your card a second time for a disputed payment. The Terms of Service carry the full rule.

Collecting entry fees

Charging an entry fee is separate from the plan and works with or without it. Fees run through Stripe Connect in Settings → Payments, which owners and admins manage.

1. Open Settings → Payments.
2. Select Connect with Stripe and complete Stripe's onboarding.
3. When it finishes, the section reports whether your account Accepts payments and Receives payouts. You can open your Stripe dashboard or disconnect from here.

Once connected, set an entry fee on a program while you build it. Applicants pay through Stripe as part of applying, and the money is paid out to your own connected account. Artsume applies a platform fee on paid applications. Programs that are free to apply cost nothing, for you or the applicant.

The money side of your programs, including refunds of entry fees and fee waivers, lives on the Payments page in Your artists.

Promote a program

A promotion is a one-time purchase that places a single program in front of the artists it suits, for thirty days. Like entry fees, it is billed on its own and works with or without the plan. An organization on Artsume Pro can use its included promotion, or keep it and pay half price.

Promote a program covers what a promotion delivers, which programs can be promoted, and where to start one. See the pricing page for both prices.

Related

• Setting up your organization: profile, team, and settings
• Reviewing applications: scoring, pipelines, blind review, and decisions
• Your artists: build and work with your records
• Send to many: announcements and broadcasts
• Reporting: funnels, reviewer activity, and audience insights
• Team collaboration: roles and how your team works together
• Artsume Pro: the separate paid plan for a person