This Privacy Policy explains how Artsumé (“we,” “us,” or “our”) collects, uses, and shares information when you use our websites, products, and services (the “Services”). By using the Services, you consent to the practices described here.
Who we are & how to contact us
Artsumé helps visual artists create structured CVs and portfolios and use a single profile to apply to opportunities. Contact: support@artsume.com.
Scope
This Policy applies to information collected via our website(s), applications, and related online Services. It does not cover third parties we do not control.
Information we collect
1) Information you provide
- Account & Profile: name, email, photo, artist type, location, statement, links/socials.
- Artsumé Content: CV entries (education, exhibitions, grants, residencies, press, collections), portfolio items/media, messages, forms, settings.
- Communications: emails/support chats and preferences (e.g., marketing opt-ins).
- Payments (if applicable): billing details/transaction IDs via our payment provider (we don’t store full card numbers).
2) Information collected automatically
- Usage & Device: IP, device/browser, OS, pages, clicks, feature usage.
- Cookies & Local Storage: for auth, preferences, measurement, and advertising.
- Analytics: Google Analytics and PostHog events for product improvement.
- Advertising/Attribution: Google Ads and Meta pixel for performance measurement and remarketing.
3) Information from third parties
- Single Sign-On: Google, Apple, or Meta may share identifiers you authorize (e.g., email, name, photo).
- Integrations: When you connect third-party services or submit external links, we may receive relevant data per your settings.
How we use information
- Provide, secure, operate, and improve the Services.
- Create/maintain your account and profile; host public profiles if enabled.
- Recommend/facilitate opportunity applications per your settings.
- Process transactions and send service communications.
- Personalize, measure, and A/B test experiences.
- Marketing (where permitted by law), including ads/remarketing and newsletters.
- Detect, prevent, and address fraud, abuse, and policy violations.
- Comply with legal obligations and enforce agreements.
Legal bases for processing (EEA/UK/CH)
Where applicable: contract, legitimate interests (e.g., security, product development),consent (e.g., certain marketing/ads), and legal obligations.
Search engine & AI indexing
If you make your profile public, it may be indexed by search engines and discovered by third-party AI tools. You can set your profile to private or “exclude from search” (noindex). Third-party caches/previous indexing are outside our control.
International data transfers
We may transfer, store, and process information outside your country, including in the U.S., Canada, the EEA, and elsewhere. Where required, we use appropriate safeguards (e.g., Standard Contractual Clauses).
Data retention
- Account & Profile: kept while active and up to 24 months after closure (or sooner upon request), unless we must retain longer.
- Logs/Security: typically 12–24 months.
- Analytics: per tool configuration (GA/PostHog windows).
- Aggregated/De-identified: retained without a defined limit.
Your rights & choices
Depending on your location, you may have rights to access, correct, delete, port, or restrict processing. We do not offer in-product cookie preference toggles. To exercise rights, contact support@artsume.com.
Children
The Services are not intended for children under 13 (or local digital age of consent without parental consent).
Security
We implement measures designed to protect your information. No method is 100% secure.
Changes to this Policy
We may update this Policy at any time. Material changes will be notified (e.g., email or in-app).
Contact
Email: support@artsume.com